Clear expectations, thoughtful care.
Last updated: September 2026
These terms explain how you may use the Unlock: Mind and Wellness website and its resources. Please read them alongside our Privacy Policy.
About the practice
Unlock: Mind and Wellness is the counselling practice of Fareeha Naik, Counselling Psychologist, Expat & Cultural Transition Specialist and Global Behavioural Skills Facilitator, based in Mumbai. The practice provides online counselling and well-being services.
In these terms, "we", "us" and "our" refer to Unlock: Mind and Wellness.
Using this website
This website introduces the practice and provides general information about mental health, counselling and well-being. Articles, grounding exercises, reading resources and other materials are intended for education and reflection.
Website content does not provide an individual assessment, diagnosis or treatment plan. It should not replace advice or care from a qualified professional who understands your circumstances.
Browsing the website, using a resource or sending an enquiry does not, by itself, establish a counselling relationship.
Counselling and appointments
Counselling begins after an appointment has been confirmed and the relevant consent and service arrangements have been agreed.
Before sessions begin, please review the information provided about fees, payment, cancellations, rescheduling, confidentiality and online sessions. These arrangements form part of your separate counselling agreement.
If any information on this website differs from your agreed counselling arrangements, please contact us for clarification before proceeding.
Online sessions
Please join sessions from a private, comfortable space and use a suitable device with a reliable internet connection.
If technical difficulties interrupt a session, contact the practice to agree on the next step. Any arrangements for reconnecting, rescheduling or payment will follow your counselling agreement.
Online counselling may not be suitable for every situation. Suitability and any need for alternative or additional support can be discussed directly with the practitioner.
Urgent support
This website and the practice's enquiry channels are not emergency services. Messages should not be relied on for an immediate response.
If you or someone else is in immediate danger, contact local emergency services or go to the nearest emergency department.
In India, Tele-MANAS can be reached at 14416 for mental health support.
Privacy and confidentiality
Our Privacy Policy explains how personal information collected through the website is handled.
Confidentiality within counselling, including its limits and any circumstances in which information may need to be shared, is addressed separately during the consent process.
Please share only the information necessary for an initial enquiry. Detailed or sensitive concerns are best discussed through the arrangements agreed with your practitioner.
Respectful use and website materials
Please use this website lawfully and respectfully. Do not attempt to interfere with its operation, gain unauthorised access or misuse its contact forms.
Unless otherwise stated, website content, illustrations and branding belong to Unlock: Mind and Wellness or their respective owners. You may access materials for personal, non-commercial use. For reproduction, adaptation, redistribution or commercial use, please seek permission unless your use is otherwise permitted by law.
You are welcome to share links to our publicly available pages.
External resources and availability
We may link to third-party resources for further information. Their content, availability and privacy practices are managed independently. A link does not guarantee that a resource is suitable for your needs.
We aim to keep this website accurate and useful, but information may change and access may occasionally be interrupted. If you notice an error or need clarification, please let us know.
Updates and questions
We may revise these terms as the website or practice evolves. The date shown on this page will indicate the latest update. Changes to website terms do not automatically replace arrangements already agreed for counselling.
For questions about these terms, contact:
Unlock: Mind and Wellness Fareeha Naik [email protected] Mumbai, India
For privacy and data protection requests, please use [email protected] as set out in the Privacy Policy.